A peer-reviewed article reporting the NLO Service Design Checklist has now been published in the BMJ Open journal.

The article explains the rationale for the Checklist to help all stakeholders overcome inequalities in access to health and support services faced by marginalised communities, in alignment with principles of person centricity and universal health coverage. The result of this collaborative project is a versatile, easy-to-use and practical tool that policymakers, public health bodies, healthcare authorities and practitioners, peer support workers and non-governmental organisations are encouraged to use when developing, updating or monitoring action plans and local services for target groups. It is also intended for civil society workers to use in wider advocacy efforts to improve access among underserved communities. The article was downloaded over 1200 times within a month of being published in April 2020, and has particular relevance in light of the impact of the COVID-19 pandemic on marginalised communities. It is freely available here. NLO participants have also published a BMJ Opinion article discussing the Checklist and the NLO Thematic Network Joint Statement in context with international political efforts toward universal health coverage.

Full details:

Lazarus JV, Baker L, Cascio M, et al, on behalf of the Nobody Left Outside initiative. Novel health systems service design checklist to improve healthcare access for marginalised, underserved communities in Europe. BMJ Open 2020;10:e035621. doi:10.1136/bmjopen-2019-035621

Lazarus JV, Onyango D, Spinnewijn F. Leaving nobody outside our healthcare systems – in Europe or elsewhere. BMJ Opinion, 25 Nov 2019